How can I pay for my order?
I wish to pay for my order in installments. How can I do that?
Why are the items in my order arriving separately?
I ordered my product ages ago, where is it?
Most of our Australian based products will be with you within 5-8 days of placing your order. The products that are coming from overseas vary but usually there is a 5 day processing and 13-20 business day delivery timeframe. There are instances when packages from overseas may get held up due to customs issues. Please be assured however that we have systems in place to check on the delivery of your items. If we notice that your delivery is taking longer than it should we will be in contact with you to let you know.
Why can't I view my tracking information?
You are based in the Sunshine Coast, why is my order coming from overseas?
I haven't received an Order Confirmation where is it?
If you have not received either of these emails please check your spam folder & that you have provided us with the correct email address.